Returns and Refund Terms and Conditions
Last Updated: 09/02/2021


Non-returnable, Non-Exchangeable and  Non-refundable items:

  • Gift cards
  • Vouchers
  • Some health and personal care items

takeNOW is a reseller of Vouchers and Products via third-party suppliers.


Once a Product is purchased, you cannot return it as it is intangible. To be eligible for a return, your merchandise must be unused and in the same condition that you received it and must be in the original packaging, which is impossible due to the nature of the product or service.

These items and services on our Platform are not eligible for return, refund, exchange or cancellation.

Refund for LayUp:

If you have purchased on takeNOW using LayUp, there is a 10% cancellation fee of the full purchase amount (including any fees).

Need help?

Contact us here for questions related to refunds and returns.